{"id":11275,"date":"2025-04-11T16:42:46","date_gmt":"2025-04-11T19:42:46","guid":{"rendered":"https:\/\/sportnb.com\/guide-de-communication-le-traitment-des-plaintes-branded-fr-pdf\/"},"modified":"2025-05-09T13:20:42","modified_gmt":"2025-05-09T16:20:42","slug":"guide-de-communication-le-traitment-des-plaintes-branded-fr-pdf","status":"publish","type":"post","link":"https:\/\/www.sportnb.com\/fr\/guide-de-communication-le-traitment-des-plaintes-branded-fr-pdf\/","title":{"rendered":"Guide de communication &#8211; Le traitment des plaintes (BRANDED FR).pdf"},"content":{"rendered":"\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/sportnb.com\/wp-content\/uploads\/2025\/04\/Guide-de-communication-Le-traitment-des-plaintes-BRANDED-FR.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of Guide de communication - Le traitment des plaintes (BRANDED FR).\"><\/object><a id=\"wp-block-file--media-3b0c13e5-9d05-48ae-9bc1-008c2fde8e10\" href=\"https:\/\/sportnb.com\/wp-content\/uploads\/2025\/04\/Guide-de-communication-Le-traitment-des-plaintes-BRANDED-FR.pdf\">Guide de communication &#8211; Le traitment des plaintes (BRANDED FR)<\/a><a href=\"https:\/\/sportnb.com\/wp-content\/uploads\/2025\/04\/Guide-de-communication-Le-traitment-des-plaintes-BRANDED-FR.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-3b0c13e5-9d05-48ae-9bc1-008c2fde8e10\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le guide suivant pr\u00e9sente des r\u00e9ponses qui peuvent \u00eatre utiles pour communiquer avec les membres et les<br \/>\nparticipants tout en naviguant dans le processus de gestion des plaintes. Veuillez noter que l&#8217;objectif de ce<br \/>\ndocument est uniquement de guider les conversations dans le cadre de la gestion des conflits, et que les<br \/>\nexemples indiqu\u00e9s peuvent \u00eatre adapt\u00e9s si n\u00e9cessaire.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[129],"tags":[],"class_list":["post-11275","post","type-post","status-publish","format-standard","hentry","category-securite-dans-le-sport"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SportNB | Guide de communication - Le traitment des plaintes (BRANDED FR).pdf<\/title>\n<meta name=\"description\" content=\"Sport New Brunswick (Sport NB) is a non-profit, volunteer organization dedicated to the development and promotion of the amateur sport community in New Brunswick. 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