{"id":13911,"date":"2026-05-08T13:31:32","date_gmt":"2026-05-08T16:31:32","guid":{"rendered":"https:\/\/www.sportnb.com\/facilitated-resolution-program\/"},"modified":"2026-05-13T11:19:08","modified_gmt":"2026-05-13T14:19:08","slug":"facilitated-resolution-program","status":"publish","type":"page","link":"https:\/\/www.sportnb.com\/fr\/facilitated-resolution-program\/","title":{"rendered":"Programme de r\u00e8glement de diff\u00e9rends facilit\u00e9\u00a0"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Programme de r\u00e8glement de diff\u00e9rends facilit\u00e9&nbsp;: Ressouder les liens, r\u00e9soudre les diff\u00e9rends.<\/strong><\/h2>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Gr\u00e2ce \u00e0 l\u2019engagement continu de Sport Nouveau-Brunswick (Sport NB) \u00e0 promouvoir et \u00e0 aider \u00e0 cr\u00e9er des environnements sportifs et r\u00e9cr\u00e9atifs s\u00e9curitaires et inclusifs pour tous les N\u00e9o-Brunswickoises et N\u00e9o-Brunswickois, les organismes provinciaux de sport (OSP) reconnus ainsi que leurs organisations membres ont d\u00e9sormais acc\u00e8s au Programme de r\u00e8glement de diff\u00e9rends facilit\u00e9 de Sport NB (PRDF), une approche confidentielle, non accusatoire et de soutien pour r\u00e9gler des diff\u00e9rends li\u00e9s au sport et ressouder des liens lorsque des plaintes officielles ne sont pas appropri\u00e9es ou n\u00e9cessaires.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/7-819x1024.png\" alt=\"\" class=\"wp-image-13918\" style=\"aspect-ratio:0.7998358063731452;width:374px;height:auto\" srcset=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/7-819x1024.png 819w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/7-240x300.png 240w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/7-768x960.png 768w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/7.png 1080w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Champ d\u2019application du Programme<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Le PRDF de Sport NB est con\u00e7u pour aider les participantes et participants \u00e0 un sport \u00e0 r\u00e9soudre les conflits interpersonnels d\u2019une mani\u00e8re s\u00e9curitaire, respectueuse et constructive.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Le PRDF touche les diff\u00e9rends qui cadrent dans ce qui suit :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Ils n\u2019atteignent pas le seuil d\u2019une plainte officielle, mais ont tout de m\u00eame des r\u00e9percussions sur l\u2019exp\u00e9rience sportive de la participante ou du participant ou encore ils surviennent \u00e0 la suite d\u2019un processus de traitement de plaintes officiel o\u00f9 un soutien suppl\u00e9mentaire est n\u00e9cessaire.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Ils ne sont pas soumis \u00e0 un processus de traitement de plaintes officiel en raison du choix et de la pr\u00e9f\u00e9rence de la ou des personnes concern\u00e9es.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Ils concernent une mauvaise communication, des d\u00e9saccords ou des probl\u00e8mes interpersonnels qui peuvent \u00eatre r\u00e9gl\u00e9s par des discussions facilit\u00e9es.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Ils concernent un r\u00e8glement ou une r\u00e9conciliation \u00e0 la suite d\u2019un processus de traitement de plaintes.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Ils peuvent \u00eatre trait\u00e9s par la m\u00e9diation, l\u2019\u00e9ducation ou des strat\u00e9gies de r\u00e9solution des conflits plut\u00f4t que par des mesures disciplinaires.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Options de r\u00e8glement pour les cas admissibles<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Pour chaque cas admissible, votre organisme peut acc\u00e9der \u00e0 un processus de r\u00e9ception et d\u2019examen des demandes, dont une \u00e9valuation neutre de la situation et du contexte, ainsi qu\u2019une v\u00e9rification de l\u2019admissibilit\u00e9 conform\u00e9ment aux crit\u00e8res du PRDF. Si le cas r\u00e9pond aux crit\u00e8res d\u2019admissibilit\u00e9, les parties concern\u00e9es se verront offrir le choix d\u2019une m\u00e9diation facilit\u00e9e ou d\u2019un soutien r\u00e9parateur&nbsp;:<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3-1024x1024.png\" alt=\"\" class=\"wp-image-13803 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;width:209px;height:auto\" data-srcset=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3-1024x1024.png 1024w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3-300x300.png 300w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3-150x150.png 150w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3-768x768.png 768w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/3.png 1080w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>M\u00e9diation facilit\u00e9e<\/strong><\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Jusqu\u2019\u00e0 trois (3) heures de m\u00e9diation<\/li>\n\n\n\n<li class=\"has-medium-font-size\">S\u00e9ance structur\u00e9e pour r\u00e9soudre le diff\u00e9rend<\/li>\n\n\n\n<li class=\"has-medium-font-size\">M\u00e9diation facilit\u00e9e par une ou un professionnel neutre<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Pr\u00e9paration \u00e0 la m\u00e9diation et soutien au suivi<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2-1024x1024.png\" alt=\"\" class=\"wp-image-13809 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;width:209px;height:auto\" data-srcset=\"https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2-1024x1024.png 1024w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2-300x300.png 300w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2-150x150.png 150w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2-768x768.png 768w, https:\/\/www.sportnb.com\/wp-content\/uploads\/2026\/05\/2.png 1080w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Soutien r\u00e9parateur<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Jusqu\u2019\u00e0 cinq (5) heures de soutien facilit\u00e9<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Facilitation individuelle ou collective<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Accent mis sur la r\u00e9paration des liens et le r\u00e8glement \u00e0 long terme<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Crit\u00e8res d\u2019admissibilit\u00e9<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table has-medium-font-size\"><table class=\"has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"22\" src=\"blob:https:\/\/www.sportnb.com\/83821f98-f3a1-4c64-b9b2-aa31b283ad72\"> N\u2019ont pas de dossier en cours avec ITP ou l\u2019OSP<\/td><td><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"22\" src=\"blob:https:\/\/www.sportnb.com\/4274cf8f-4c3f-47e1-90c3-7b20d08ab59c\"> Pr\u00e9f\u00e8rent le dialogue au processus<\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"22\" src=\"blob:https:\/\/www.sportnb.com\/4f539c81-d38b-4572-aad7-51a8c815bbe1\"> Cherchent une r\u00e9solution de bonne foi<\/td><td><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"22\" src=\"blob:https:\/\/www.sportnb.com\/ea8634b8-7cf4-4f5e-aa87-739dc953bccd\"> Recherchent la clart\u00e9 ou la gu\u00e9rison<\/td><\/tr><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"22\" src=\"blob:https:\/\/www.sportnb.com\/30a730dd-e704-4d0a-a778-0ecd56680ec7\">&nbsp;Appartiennent\u00e0 un OSP reconnu par Sport NB <strong>qui peut avoir acc\u00e8s au MTPSSNB<\/strong><\/td><td>&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Pourquoi essayer ce programme?<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Le PRDF est con\u00e7u pour mettre l&#8217;accent sur la r\u00e9paration plut\u00f4t que sur la sanction dans le traitement des diff\u00e9rends qui surviennent au sein de la communaut\u00e9 sportive. Cette solution de rechange constructive aux plaintes officielles dans le domaine du sport,ax\u00e9e sur le soutien :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Est plus rapide et plus constructif que les proc\u00e9dures disciplinaires et les plaintes officielles<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Pr\u00e9serve les relations au sein de la communaut\u00e9 sportive<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Facilite la sensibilisation et la compr\u00e9hension pour r\u00e9duire les probl\u00e8mes futurs<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Encourage le r\u00e8glement de bonne foi<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Favorise l\u2019empathie et une conclusion<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Pr\u00e9serve les liens et la confiance<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong><strong>Comment acc\u00e9der au programme<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Pour acc\u00e9der au PRDF, les personnes concern\u00e9es doivent soumettre une \u00e9valuation initiale \u00e0 leur organisme provincial de sport (OSP) reconnu par Sport NB afin de confirmer leur admissibilit\u00e9. Le OSP peut ensuite demander \u00e0 l&#8217;ITP de v\u00e9rifier l&#8217;\u00e9ligibilit\u00e9 au programme s&#8217;il juge que la situation le justifie.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong><em>Remarque<\/em><\/strong><em> : Seuls les OSP ayant acc\u00e8s au M\u00e9canisme de traitement des plaintes en mati\u00e8re de sport s\u00e9curitaire du Nouveau-Brunswick (MTPSSNB) peuvent acc\u00e9der au PRDF. Les crit\u00e8res d&#8217;admissibilit\u00e9 du MTPSSNB sont disponibles <\/em><a href=\"https:\/\/www.sportnb.com\/fr\/mecanisme-de-traitement-des-plaintes-en-matiere-de-sport-securitaire-du-nouveau-brunswick\/\"><em>ici<\/em><\/a><em>.<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong><strong><strong>Soutien suppl\u00e9mentaire<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Si vous vivez une situation difficile ou si vous avez besoin d\u2019aide pour r\u00e9soudre un probl\u00e8me, <strong>SafeZone<\/strong> est l\u00e0 pour vous aider. <strong>SafeZone<\/strong> est un&nbsp;espace confidentiel et sans jugementpour aborder vos pr\u00e9occupations et poser des questions. Ce service offre des conseils sur les options \u00e0 votre dispositionet une aide \u00e0 la compr\u00e9hension des prochaines \u00e9tapes possibles.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Pour contacter <strong>SafeZone<\/strong>, veuillez envoyer un courriel \u00e0 <a href=\"mailto:safezone@itpsport.ca\">safezone@itpsport.ca<\/a>.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Pour plus d&#8217;informations sur ce service, cliquez <a href=\"https:\/\/www.sportnb.com\/fr\/safezone-2\/\">ici<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Programme de r\u00e8glement de diff\u00e9rends facilit\u00e9&nbsp;: Ressouder les liens, r\u00e9soudre les diff\u00e9rends. Gr\u00e2ce \u00e0 l\u2019engagement continu de Sport Nouveau-Brunswick (Sport NB) \u00e0 promouvoir et \u00e0 aider \u00e0 cr\u00e9er des environnements [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":13907,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"wf_page_folders":[],"class_list":["post-13911","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SportNB | Programme de r\u00e8glement de diff\u00e9rends facilit\u00e9\u00a0<\/title>\n<meta name=\"description\" content=\"Sport New Brunswick (Sport NB) is a non-profit, volunteer organization dedicated to the development and promotion of the amateur sport community in New Brunswick. 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